Question 1

How long does a 3D printer repair take?

Accepted Answer

Most standard issues (clogged hotend, calibration, nozzle change, belt tensioning) are resolved within 24–48 hours of drop-off. Complex service (hotend swap, Klipper conversion, electronics repair) takes 2–5 business days depending on parts availability.

Question 2

Which 3D printer brands do you service?

Accepted Answer

I focus on Bambu Lab (P1S, X1C, A1, A1 mini, H2D), Prusa Research (MK3S+, MK4, MK4S, MINI+, XL, CORE One), Creality (Ender, K1, K2), Anycubic, Voron, Sovol and Elegoo. For other FDM machines, drop me a note — we usually find a way.

Question 3

How much does diagnostics cost?

Accepted Answer

Diagnostics is free if you proceed with the repair. Standalone diagnostics is 350 CZK. A 30-minute remote video consultation costs 450 CZK and often resolves the issue without bringing the printer to the shop.

Question 4

Do you offer pickup at the customer's location?

Accepted Answer

Yes, within Prague pickup starts at 250 CZK (both pickup and return). Outside Prague I handle it case by case — either in person across Central Bohemia, or via PPL / Zásilkovna in the original box.

Question 5

Do you provide a warranty on repairs?

Accepted Answer

I provide a 6-month warranty on labour. Replaced OEM parts carry the manufacturer's warranty (Bambu Lab, Prusa Research, E3D etc.). Every repair is documented and the printer is returned with a verification print.

Question 6

Do you repair printers after a head crash or overheating?

Accepted Answer

Yes, I handle complex failures too — bent gantry, snapped carbon rods, burnt thermistors or MOSFETs. For older models (MK3S+, Ender 3) I often recommend a Klipper conversion with input shaping that gives the printer a second life.

Question 7

Which parts of Prague and the region do you cover?

Accepted Answer

I cover all of Prague 1–10 including pickup and return, plus Central Bohemia within roughly 60 km — Kladno, Beroun, Říčany, Brandýs nad Labem, Kolín, Mladá Boleslav. Outside that radius the printer can be shipped in its original box via PPL or Zásilkovna.

Question 8

Is there a 3D printer service in Prague that also prints on demand?

Accepted Answer

Yes — besides repairs I run custom 3D printing, part design in Fusion 360 and OnShape, and small-batch production of 10–500 pieces. One workshop handles the repair, the print job and the design, which is why customers stay after the first service visit.

Co opravujeme

Hotend a extruder

Vyhřívaná podložka & první vrstva

Mechanika a osy

Elektronika & firmware

Slicer a profily

Upgrady & údržba

Quick facts

Frequently asked questions